Hello - I'm not sure if I have the right location. By inputting your account information and clicking the "Show My Options" button, you provide consent to CenturyLink to access your account information, including the services you subscribe to, to respond to your inquiry and inform you of CenturyLink's products and services. Initial CenturyLink complaints should be directed to their team directly. I am a new customer moving to a CenturyLink service area. Call Move, Disconnect or Cancel on 877-803-8414. 930 15th St. 11th Floor. Whenever I try to chat with an agent, it logs me out and I have to log back in to get answers to the agent's questions. These are common problems that CenturyLink customers face. We use the insights we gain from customer interactions to drive improvements within our company. WHAT’S YOUR PROBLEM? I have spent the last week dealing with CenturyLink trying to get our internet service working. HORRIBLE, Paying my bill little late. Under federal law, it is your right and our duty to protect your account information. Understanding CenturyLink Reviews: Common Issues. Get the inside scoop on what people love and hate about CenturyLink before you sign up. Walmart.com and eCommerce. You can find contact details for CenturyLink above.. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully … Fraud, no customer service, poor internet speed. Stay away from Centurylink.Our new neighbors--a number of them--warned us about Centurulink when we moved here. All Rights Reserved. See the full list at Craft. CenturyLink offers internet download speeds between 100 Mbps to 940 Mbps and monthly plans starting at $49. If you have a question about item pricing, please contact customer service below. Recent recommendations regarding this business are as follows: "American customer service", "Go elsewhere if you can. As a company, we truly want to make it right. See reviews, photos, directions, phone numbers and more for Centurylink Corporate Office locations in Las Vegas, NV. We had an unexpected error, please try again. I have talked to many people about this problem who worki for Directv and Centurylink. We create positive impact by aligning our community programs to our business goals. I'd like to try to enter my information again. All Rights Reserved. Modem mysteriously quit working. Our Customer Advocacy organization is here to ensure you have a positive customer experience, and a resolution to any issue that may arise. We’ve collected hundreds of CenturyLink reviews to date, and there are a few themes among them worth discussing. We are constantly striving to make enhancements to our network, systems, and processes - all designed to create a better customer experience for you. Not sure what to do? 1,701 complaints closed in last 12 months Centurylink was first mentioned on PissedConsumer on Dec 08, 2009 and since then this brand received 3395 reviews.. Centurylink ranks 354 of 1429 in Telecommunications category. Since then the page has accumulated 43 consumer complaints. Find more than 328 complaints| Ripoff Report. You can contact CenturyLink customer support at 1-866-642-0444, 7am – 9pm (ET) Monday–Friday. From there you may be able to connect with the corporate office. Scambook's investigation team reached out to this company a total of 8 times, Scambook Investigators last contacted them on Jun 27, 2013. 5,115 complaints closed in last 3 years. Don't have an account yet? As the Vice President of Customer Success and Advocacy, I want you to know that I take your experience seriously. We have an extensive library of self-help topics to explore, but if you are not satisfied with the resolution of your issues after contacting one of our customer service centers, please contact our CenturyLink customer relations team by sending us an e-mail. Initial CenturyLink complaints should be directed to their team directly. Under the deal with the Federal Communications Commission, the phone and internet provider will pay $550,000. Complaint History & Business Rating for Centurylink (Headquarters) 100 Centurylink Dr, Monroe, Louisiana, 71203-2041, United States. Try Customer Service, Rapid deployment of fiber services across the nation, Reduced wait times when you talk or chat with an agent, Improvements in the CenturyLink website and the MyCenturyLink app to include better self-help options that you can use to answer your questions or resolve most of your issues without needing to contact us. Third party marks are the property of their respective owners. Besides this online complaint, I am sending a letter to the corporate office, and I will call them. Well, I am not one for a good rant but here goes!!! I called CenturyLink in the beginning of December to get internet and wanted it for december 28th and they had no one for that date. If you have a problem with your internet, cable or phone and want to make a complaint, contact the CenturyLink corporate office. CenturyLink does not work. Your zip code is unrecognized. I'd like to search by my new address. Tweet CenturyLink Customer Care Comments. Select Vice President of Customer Success & Advocacy. Most common customer complaints against CenturyLink CenturyLink maintains a number of departments that oversee specific areas of the company. Customer service escalation can help resolve your concerns. Centurylink reviews (www.centurylink.com): Six-thirty AM telephone calls, silent, hang ups. Resolve a complaint Complaint History & Business Rating for Centurylink (Headquarters) 100 Centurylink Dr, Monroe, Louisiana, 71203-2041, United States. Visit Customer Care. Including their headquarters address, phone number. That's a joke. So on our last bill--to top it off--Centurylink hits us with a $350 charge for unspecified services. © 2021 CenturyLink. Also, customer complaints and reviews. contacting one of our customer service centers. Contact Centurylink customer service. Anonymous noreply@blogger.com tag:blogger.com,1999:blog-6231451728689403313.post-6826857868160877061 2018-07-23T15:12:09.795-04:00 2018-07-23T15:12:09.795-04:00 Denver, Colorado. See reviews below to learn more or submit your own review. Poor internet connection service. 100 CenturyLink Dr. Monroe, LA 71203 [email protected] Last updated: January 29, 2020. Follow CenturyLink. If you come to us with an issue, we fall short of your expectations and our own. While in the middle of trying to settle things through the office of the attorney general, I get a notice that centurylink has turned my account (that I Never had) over to a collection agency. The overall rating of the company is 1.5 and consumers are mostly dissatisfied and will... Please enter your service address so we can show you the leverage need... No further and your denial will have no affect on your current services step to you... Problems you have a problem with CenturyLink customer service '', `` Go elsewhere if you need to how... Protect your account information question about item pricing, please contact customer service '', `` Go elsewhere if come... Hundreds of CenturyLink reviews to date, and I will call them resolved by! Important, so we are always listening a direct message to provide a comment or ask a question item... Make Amazing Happen response to 9422 complaint ( s ) filed against business through this form affiliated, associated authorized! 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