from the TVs remote, but when the volume control is set to this custom setting it still does not work. I have gone to the remote settings. omissions and conduct of any third parties in connection with or related to your use of the site. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. Mine is exactly as you outlined above. This is a user forum, if you want more specifics then you can contact Apple. I found this old thread, but none of the answers solve my problem. Weaving a little bit of life into the articles I write. Volume control on 4K Apple TV not working My volume control on my Apple TV 4K remote was working. We understand that you are having some issues with your Apple TV remote controlling volume and mute functions since the last firmware update. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . Apple TV 4K Siri remote volume control not working The volume +- control on my Apple TV remote is not working recently. given that this post is from 12-23-2019, I don't think that tvOS 15.4 is to blame. User profile for user: I simply restarted the Apple TV remote. Got everything set up only to find that the TV was not responding to volume control from Siri remote (works fine using the tv remote-as is to be expected). I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" 1-800-MY-APPLE, or, If your Siri Remote or Apple TV Remote isn't working, Sales and The Volume Controls don't work for the soundbar if I use the Apple TV remote. Apple may provide or recommend responses as a possible solution based on the information Press Select and Play until your streaming stick reboots. HDMI-CEC is working for other functions, including turning on/off the Samsung TV when I wake/sleep Apple TV, so not sure why volume control isn't working. All I can suggest is that you take a closer look at, and verify, all of the sometimes-elusive HDMI CEC-related settings on both the TV (LG calls it SimpLink) and the soundbar (Samsung calls it Anynet+ :-). All other buttons worked. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. Restart your Fire Stick. I just wanted to follow up on this forum with an update. Also the function is also available in the iOS Apple TV remote via the control center but even through the control center the function for volume down does not work only volume up. The Samsung TVs remote works just fine. 402 North B. I have a clear view of the IR receiver, and have only had this problem with this specific TV. After this it said I could control volume. Effortlessly set up and manage all of your Apple devices with Jamf Now! Apple disclaims any and all liability for the acts, Step 3: Head to Apple Settings . Sometimes, a simple repairing process may fix any temporary snags with your remote control device. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Jan 13, 2011 3,979 607 Estonia. My Apple TV remote works the volume but does not work the box My Apple TV remote is not working the Apple box 52 1; I tried all the options I could find online including adding a new device where it had me hold the volume buttons, holding menu and volume up to repair the remote and power cycling it. To start the conversation again, simply We would love to provide you support on this. Please start with If your Apple TV remote isnt working and also ensure your mute button is not pressed. Volume control on 4K Apple TV not working. Turn on HDMI ARC or eARC. To start the conversation again, simply No, not really! Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. What did work is this: on Apple TV, settings, remotes and devices, other devices, remote app and devices, select my iPhone, forget this device then re-pair it . May 21, 2022 8:10 PM in response to @Anthony. Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. The status light onyour Apple TV will turn off and on again. I have unplugged both devices overnight as well and nothing has changed . In other cases, the volume button doesn't work at all. any proposed solutions on the community forums. any proposed solutions on the community forums. Apple TV HD Siri remote volume and mute controls stopped working. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote? You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". Keeping your tech safe and organized while you are on-the-go can be tough, but CASEBUDi Electronics Organizer Case has your back! Once youve set up the Apple TV volume control, keep in mind that it communicates via infrared (IR). Any suggestions?? Apple disclaims any and all liability for the acts, The physical Siri remote is designed to work control different TV's volume. Let go of . Has a bug been introduced in the last TVos update? Apple may provide or recommend responses as a possible solution based on the information If you need assistance, contact the TV maker or go through the instruction manual. I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. Release the buttons. Apple may provide or recommend responses as a possible solution based on the information PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. It should be set to Auto using the IR remote (TV). A forum where Apple customers help each other with their products. I have turned on the CEC control which allowed . Make sure that the remote is about three inches from the Apple TV. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of User profile for user: Apple may provide or recommend responses as a possible solution based on the information Me setup is Apple TV > marantz AVR > Vizio tv. I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. These updated too me close to an hour (I had to reconfigure all my past settings on my tv). Thank you for posting in Apple Support Communities. AppleTV Remote not working except for volume buttons. If the volume doesnt respond, follow steps to manually program your Siri Remote or Apple TV Remote for volume control. Its not an intermittent issue, it just stopped working after a Apple TV software update. I can also successfully pair the TV's own remote to control the aTV. I am now also having issues controlling media on my Apple TV from my control center on my phone . Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. Unable to control TV volume with Apple TV remote. control volume via receiver via IR or control volume TV via IR. If I turn off CEC on the tv it works but then I cant power on/off the tv with the Apple TV remote, Volume control on 4K Apple TV not working, User profile for user: Auto via HDMI will need support for that feature from the other device too. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. I can confirm that tvOS 15.5 did not resolve this issue. The status light on your Apple TV will turn off and on again. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. But, with a few tools, you can secureand even simplify!your online life. Everything is working fine but volume down is not. To reset the volume, go to Settings>System>Reset. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. I can't control the volume via my iPhone's volume buttons while it works well with the physical remote. Then wait 5 to 10 seconds for a Connection Lost . NOTE: Performing a Factory Reset may also help resolve the issue. If the Volume button is dimmed, use the volume button on the remote that came with your television. Select your Apple T. On Apple TV 4K or Apple TV (4th generation), wait for a four-digit code to appear on your television. The volume control was set to Auto via IR (TV). Head here. My volume control on my Apple TV 4K remote was working. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working. Then in the middle of a TV watching session the Siri remote stopped controlling the volume! After discussion with a DTS Engineer, he found a workaround (rdar://42881405 Volume control is disabled when connected to Apple TV using AirPlay ). Apple disclaims any and all liability for the acts, shiny334, User profile for user: Step 3: Clean the sensor window on your Apple TV Remote (The sensor window is located at the top of your remote) Step 4 . Release the buttons. However, as with any other electronic device or software, it is entirely plausible that you run into different kinds of errors while using it, with sometimes the device plunging to a complete failure.
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