Apple may provide or recommend responses as a possible solution based on the information And starts drifting again. Most noticeable when people on the screen are talking, this problem occurs when the television is processing the video signal at a slightly faster speed than the audio. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. I have Dolby enabled incl. quaffle, User profile for user: May 8, 2021 8:56 AM in response to DougCG. May not work for everyone, and should be installed with caution as it's impossible to downgrade to an earlier firmware - but this has solved the issue for me. Try to check if your TV has one. But the audio constantly slowly unsync's. Restarting and resetting the homepod and after calibrating the audio numerous times, it didn't fix the issue unfortunately. Again, this was NOT an issue until my Apple TV updated. Head here. This is happening across all of the live streaming apps. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. Again, this is only fixed by resetting the Apple TV. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. I can hear the clicks when moving between app tiles, or opening an app. Complete mess. I saw IOS 15.1 be released and assumed they released it on all products, the working TVOS is 15.1 (19J5560d), User profile for user: Experiencing same issue with all live services. Really really unacceptable. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Wait until Apple TV downloads the update. Sep 29, 2021 8:21 PM in response to aigars16. I had exactly the same issue. Delighted to have just upgraded my home cinema after about 14 years. 2 Kudos Reply All Topics Previous Topic Next Topic 8 REPLIES jpicco I've just reinitialized the ATV yesterday with no luck. What can I do? Apple disclaims any and all liability for the acts, dangregory, User profile for user: Frustrating indeed. This site contains user submitted content, comments and opinions and is for informational purposes If this is one app doing it that might be the culprit. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Especially the audio in movies dropping out. Source, Can anyone tell me what can be done to sync the audio to the video when playing back? Fix it today, iMessage Not Working iOS 12? Looks like no ones replied in a while. Alternatively, one could try turning on the Match Dynamic range and Match Frame Rate settings from the Match content option located under Video and Audio settings. You can't hear the test tone when airpods are connected. The problem happens multiple times on every episode I play, currently NCIS. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. So what is happening is that system sound audio is working just fine. I did notice that by using passthrough the lip sync returned. To fix audio and video sync issues on Apple TV, install the latest tvOS updates. For those times when you don't want to disturb others in your home, but you still want to listen to your favorite movie or TV show, go with the Apple AirPods 2. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) Following a teaser trailer, Apple TV+ has now released a full 110-second trailer for the third and final season of its biggest hit, "Ted Lasso.". only. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Restarting Apple TV fixes the issue temporarily. The issue first came to light after the tvOS 16 update and is yet to be addressed. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Thats why I bought these. I love technology and like to talk about the latest news in the Tech industry. We aren't really able to speculate about upcoming tvOS releases. This doesnt correct itself until I restart the Apple TV. First, make sure youre running the latest tvOS version on your Apple TV. Yes, brutal sync issues with 14.5. Glad to hear, but 15.1 isn't public at the moment Oct 7, 2021 10:09 AM in response to aigars16, Ahh sorry about that , I assumed it was, Im working from my one Beta box. Their mouths arent moving in sync with the sound. Starting to regret buying a pair of HomePods when they first came out to go with my ATV. There are zero problems when using apps such as Netflix, Amazon, ATV+ directly on my ATV. Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. I'm a techy who is particularly fond of Android smartphones. During this time, Apple could change the process or remove the tool from a future beta version. Notably, some Nvidia Shield TV users are also facing this issue. The result is oversaturated colors that give skin tones and hair a seemingly With that said, there does exist a couple of nifty workarounds . Thank you for signing up to iMore. That said, we will be back with more details as and when new information becomes available so stay tuned. dfried1, User profile for user: I can no longer set the audio output device to be my HomePod stereo pair. This happens on all devices. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. Further, he discovered what could be a workaround by changing audio output to stereo in Settings > Video and Audio > Audio Format > Change Format. I have run Netflix through my (smart) TV and had no problems with audio (its the same TV I have the Apple TV connected to). Although if you reset the Apple TV you would have installed the latest versions of other apps. NY 10036. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Rcxecutioner, User profile for user: Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. Tried everything without luck. PLEASE FIX ASAP! This thread leaves me to believe its not just my tv. To start the conversation again, simply However, if the audio is transmitted through bluetooth, then I get perfect synchrony. I use an AppleTV 4 (HD) with HDMI to a beamer and the audio is going to a AppleTV 3 to feed it optically into my HiFi. Any other ideas? omissions and conduct of any third parties in connection with or related to your use of the site. I searched and found the "wireless sync" option in settings, but that only seems to help bluetooth speakers or airplay stay in sync. Major League Soccer's relationship with Apple TV+ could result in a string of soccer documentaries, with the production house behind Netflix's "Drive to Survive" onboard for the effort. It skips and the audio gout awry within 10 seconds and never catches back up. Fortunately, Plex has acknowledged the issue and assured its users that they are working on fixing it. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. Reproduction without explicit permission is prohibited, What to Do if Video and Audio Wont Sync on Apple TV, Bypass Your Receiver for Video and Check Your Cables, iOS 13 or iPadOS problems and how to fix them -, How To Fix Messages and iMessage Problems in iOS 11, iMessage not working iOS 13 or iPadOS? A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. Same for me, I have a house full of Apple TV 4Ks and 2 Yamaha RX-A1060s after TVOS 15, Airplay audio is ahead of video and increases as time goes on. Looks like no ones replied in a while. If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. This is still based on our speculation as the said issue has not been acknowledged by the tech giant so far. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. Please refresh the page and try again. Jul 29, 2014. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isn't an option. ask a new question. Any idea what the problem might be. Before this, he worked in the technology field across different industries, including healthcare and education. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. How can they mess it up at generation 15 ? I have a high speed cable and running sound via hdmi . At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Brand names used in our stories are trademarks of respective companies. The No. Takes a few seconds. What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. Still experiencing audio latency? Considering this is Roku's top of the line device and their core-competency this should be the best product and software on the market. The Homepods are playing sound perhaps 30ms ahead of the TV speakers across ALL apps. Thank you again, I misunderstood the status of the signal. Oct 6, 2021 7:15 PM in response to dfried1. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. Not sure if you reset the Apple TV or HomePods or both? frame matching etc. Since 15.2 I've been losing audio both on my Apple TV 4k in general, and specifically within the my computer app streaming from my itunes server. Thank you for posting in Apple Support Communities. Lately Ive been having difficulty with lagging audio to video syncing with my Apple TV 4K. Prior to tvOS15 this worked very well. The feature is baked into the latest iOS 13 developer beta. Apple disclaims any and all liability for the acts, - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Typically I make it a few minutes into a show before it starts. This site contains user submitted content, comments and opinions and is for informational purposes I have verified that my internet and television are not the problem (the same show on Netflix works fine streaming through my television alone). My issues are with hard wired speakers fed via hdmi and not on all streams. A Reset or removal will require setting them up again You can choose to do a hard Reset by pressing the top or via the home app- long press on HomePod icon, scroll to gear icon, scroll, to bottom - Remove. Im not sure why this has occurred especially given the cost of two homepods. So frustrating! So disappointed after a so boring release without new features, that even broke things that usually worked, Sep 30, 2021 4:10 AM in response to ayrtonoc. A forum where Apple customers help each other with their products. after updating the iOS, my tv starts going out of time when I AirPlay the sound. company number 03997482, registered in England and Wales. Apple TV audio sync issue Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? Does anyone else have problems streaming CBS All Access on a 3rd Gen Apple TV (A1469)? I made sure to test multiple apps, content and frame rates to make sure I wasn't imagined it. :-( Just tried it.. Sep 30, 2021 5:02 PM in response to Bryantrichar. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. I have 4 new 4K Apple TVs, hooked up in different ways to different TVs, and none of them are able to synchronize audio with video. Before I transmited audio to external yamaha ysp-5600 and everything was worked perfectly! AppleInsider is one of the few truly independent online publications left. Ccastle84. Refunds. omissions and conduct of any third parties in connection with or related to your use of the site. Also a photographer when in the mood. karishbhr 1 yr. ago Did this and it worked very well and then slowly degrades. Since tvOS 14, when using airpods pro with Apple TV, the dialogue is wildly out of sync. This doesn't typically occur with Disney plus or streaming movies from iTunes. Oct 4, 2021 1:29 PM in response to aigars16, Apple TV HD -> hdmi -> Epson beamer / projector. I have tried all of your suggestions without any improvement. Privacy Policy. Apr 30, 2021 7:08 AM in response to ashtv. provided; every potential issue may involve several factors not detailed in the conversations While the said tweaks resolved the audio sync issues for some, most Apple TV users could not get rid of them. Reboot the wifi router as well. Oct 3, 2021 11:40 AM in response to aigars16. Some claim that they were able to play videos without any audio sync issues on the Infuse client. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. The video signal is processed by. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. If its still not working restart or reset HomePods Reset HomePod - Apple Support, A Reset or removal will require setting them up again. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. You'll know ARC or eARC is turned on when it says On (ARC) or On (eARC). Apple TV 4K, The reason being that when I correct the delay using the TV, it only fixed the issues temporarily. After update to tvOS15, sound and audio become more and more out of sync with time. This adjustment should resolve the issue for the time being, at least until the official fix arrives. PS. the audio from the show or video doesnt work. To resolve this, Apple is currently testing Wireless Audio Sync, which you initiate in the Apple TV settings. This is absolutely repeatable. Very disapointing. Irritating Countless docks aim to bring more ports to Apple users, but the HyperDrive Thunderbolt 3 Mobile Dock specifically targets MacBook Pro owners. Apart from the obvious lag between the audio and video, the latter also tends to get pixelated and/or freeze as well. User profile for user: Want to know more about us? An Apple Watch ban is possible in the U.S. but highly unlikely. 78. Head here. I'm about ready to sell this thing and buy Apple TV. There was a problem. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. Oct 9, 2021 6:25 AM in response to SpWargo. I have an LG CX model and work in the AV industry. This issue can occur if the audio format of the HDMI device is set to bitstream output (Dolby Digital, Dolby Digital Plus, DTS, etc. May 1, 2021 11:52 PM in response to ashtv, Yep came here looking for a solution to the same problem - it was working perfectly until I foolishly updated the tv and now its unusable which is a shame because it sounded fantastic with all speakers in sync - virtually 3 dimensional I wonder if theyll release a bug fix for it because nothing Ive tried seems to work - it seems as though a number of people are having similar problems, May 4, 2021 12:58 AM in response to ashtv. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. SpWargo, call I reset everything from scratch. And this fix only lasts basically one day. All postings and use of the content on this site are subject to the. However, the audio will drop again anywhere from about 30 seconds up to maybe 5 minutes later. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. In the meantime, let us know if you have any question about the feature below. Control whether Apple TV outputs Dolby Digital encoded audio Decide what language to use for subtitles and audio tracks in foreign language content Calibrate your video or audio or check your HDMI connection to Apple TV Adjust video settings Watch Apple TV without disturbing others Set the language of audio and subtitles Adjust other audio settings Under Audio Return Channel, select Play Television Audio. A writer who usually finds himself on the other side of the spectrum. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. Thank you for confirming there are no differences in audio formats with both setups. I initially had it plugged into the AV Receiver but was having lip sync issues so plugged into HDMI 4 on the TV which allows for Dolby Vision. There are at least 10 software engineers doing nothing but this audio network transport of the AppleTV. Sync issue also appears to be pretty consistent across Netflix, Hulu, etc - so not just one platform. Is there a fix for this besides pausing, rewinding and playing again..? Frustration quickly reigns when you're watching Apple TV content only to discover the audio coming out of your speakers doesn't match with the video. Darryl0289, User profile for user: Play around with the value till the audio and video line up perfectly. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. (Source 1, 2, 3, 4, 5) Aug 22, 2021 12:06 PM in response to Ccastle84. The problem happens multiple times on every episode I play, currently NCIS. If you love what we do, please consider a small donation to help us keep the lights on. Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). It was never a problem with my old AirPods. YouTube TV audio is out of sync with video. Sony A80J lip sync issue with new Apple TV 4K. One could get rid of the issue by switching to the Infuse client. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. Update the software on the iOS device you set up HomePods with Try restarting them first. We did come across a potential workaround that may help solve the problem for some. Samsung recently announced the Galaxy Book 3 line of notebooks, which offers high performance for gaming, productivity, and more. Oct 5, 2021 6:16 AM in response to dangregory. Oct 8, 2021 11:21 PM in response to ayrtonoc. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. This means that you wont experience the audio sync issue when watching through the Plex website. In five minutes it gets about 5 seconds off. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. provided; every potential issue may involve several factors not detailed in the conversations May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. The hypothesis, however, does not account for audio trouble experienced on third-party hardware. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. If not, then update the HomePods to 14.5 as well. Get the best of iMore in your inbox, every day! #1. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Recalibration does nothing. Apple TV 4K, When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. Very annoying. Im hesitating recommending this to my clients as I will be dealing with service calls all the time. 1-800-MY-APPLE, or, Sales and Makes viewing intolerable. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. This website uses the TMDb API but is not endorsed or certified by TMDb. Makes the Apple TV useless, only YouTube works on it for me now," said Twitter user Ben Meighan-Carey. An artist who likes to sing and play the guitar. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. tvOS 14. There are some shows that appear to be doing this when theyre not, if they are dubbed versions. Really frustrating that this feature doesn't work. Why is there no student checking it with some devices before they roll it out? The service also helps one organize media from personal collections and online services. Once the audio starts to lag with the service, it continues to lag once I exit the app. A forum where Apple customers help each other with their products. Very frustrating. Audio is out of sync from video and delay increases over time. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. 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