A link has directed you to this review. They helped me understand what I was stepping into as it was a first-time purchase. The penalty monies are deposited into the Appliance Enforcement Subaccount established by SB 454 of 2011(Pavley). Brandon Smallwood worked for Primo Hot Tubs and Spas in the service department and Kelsea Smallwood was the office manager at the company. But the unique design and therapy of the each of the 3 therapy seats, the lounger, and the cooldown seat make it a REALLY special spa. For more information, please see our Reddit and its partners use cookies and similar technologies to provide you with a better experience. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). Sep 04 2015. ", "I truly enjoy swimming, stretching, walking against the current, and using the exercise equipment that came with the spa in a much lower-impact environment than at the gym.". He said . Estimated amount consumers saved since 1997: $15,590,010,907. Master Spas creates a variety of hot tubs to suit different needs and budgets. Yes, I was told that "no chemicals" were necessary, but I honestly never believed that. Find a dealer. It was installed without problem, and I've (along with a few lucky ladies) have thoroughly enjoyed the spa now for over 6 months straight. SPAS UNLIMITED -2151 FM 1960E- Houston Texas 77073281-784-1900 fax 281-784-1885. Copyright 2019 by KPRC Click2Houston - All rights reserved. I actually paid more than I would have at my local dealer. The hot tub dealer located just north of Houston has been pelted with Better Business. We relocated to another city and had to put it in storage while we're building our house. I have never used a more labor intensive system. We choose to offer our customers an unparalleled selection and value from a host of top . 6 26. It might have been last year's model, but I got it for 13,000 and it was selling retail for 24,000. and our The Clarity Range seats between six and eight people, and introduces features such as molded neck and shoulder seats. I contacted the sales rep ***** via . I dealt with a representative from the distributor that has the contract for selling Master Spas, and after talking to the salesperson, it made sense to get the 8.2 hot tub. Focused on hydrotherapy, the US-built tubs are well-regarded for their lasting builds and good quality. Walk, jog, and exercise in the water without the need for water shoes. Went to a 2010 Spa show in Wilmington Delaware and purchased a Master Spa (Twilight 8.3) through West Chester Spas, Pa (No longer in business). The Master Spas LSX is an awesome tub! This alternative to a pool has benefits for you and your entire family. Swim, jog, walk, and exercise in water without the stress gravity has on your body. We needed it delivered twice and they delivered it. "Factory or Dealer Reps" information about the product construction, product value etc. New York, To learn more about the Master Spas' Legend Series hot tubs we . Jetted swim spa for training, fitness, and therapy. The company is continuing capital improvements in 2021 with . Whether you want to visit the showroom or explore your options with a virtual tour or video consultation, our network of dealers can help you find the best swim spa for your space and needs. There are four budget models, seven mid-level models, five premium models, and four luxury models. Both my wife and I exercise quite a bit. Master Spas is one of the few tub companies to use biomagnetic therapy with hydrotherapy for better pain management. We took care of it, reconditioned it, we cleaned it. Master Spas has four hot tub collections, including the Michael Phelps Legend, Twilight, Clarity, and Getaway. They come off twice. (I was told this by the delivery guy and boy was he right) More chemicals + a higher cost for the chemicals themselves = an extraordinarily high maintenance cost. Weve had it for about three and a half months and were in it probably every day. It only took six months to getbthat problem resolved. When you're ready, a hot tub or swim spa can be installed in one day. It was a very negative experience and that turned us off a bit. Two bodies of water: A hot tub on one side, a swim spa on the other. Enjoy reading our tips and recommendations. Consumers just wanted to relax in their very own hot tub, but they say they were more stressed out after paying a local business that never delivered the product. I purchased the T.S. When you purchase through links on our site, we may earn an affiliate commission. Master Spas Swim Spas. I've been pretty happy with Im very happy with the tub. That was how well it went. Found the perfect hot tub? And we talked to Todd at Spa Emporium, Sacramento who sold it to us and he would not help us at all. Shop for your swim spa, your way. How those businesses take care of those complaints is what separates good businesses from the rest. Master Spas is based in Fort Wayne, Indiana, 90 miles northeast of Indianapolis. the USA, Visit the Michael Phelps Signature Swim Spas website. Summary. Most Master Spas hot tubs cost between $6,000 and $15,000. It won't last you more than a couple months. In the beginning, it was a little daunting to try and keep the pH. and swim spas easy to enjoy and The company that did the installation is also the company that we hired to do the move, and they did an excellent job. Elite Performance, Airless Swim Current, Programmable Speed. Our factory-direct Master Spa replacement filters are guaranteed to work just as well as your original filters. The company is an excellent choice for people looking for a multipurpose spa, but it may not appeal to those who want the ability to personalize their hot tub with multiple custom features. 3. I use it four times a week on average, and I like sitting in the lounge chair because that covers my whole body. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Toronto-area spa closes pools after customers complain of skin rashes, ear infections. Open 7 days - Mon 9am-5pm. This case started as an internal tip from California Energy Commission (Commission) staff. ConsumerAffairs is not a government agency. Jacuzzi. Our expert reviewers spend hours testing and comparing products and services so you can choose the best for you. Master Spas went around whatever time I had open and worked with me. I've lost weight, and my back feels better! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The spa is on my back patio but I built a hot tub house around it. Master Spas is a Fort Wayne, Indiana, based company who manufactures portable electric spas. Master Spas, Inc. Spa Pool and BBQ Show Sold a defective spa. I was looking for something more on the hydrotherapeutic side of things. Download this stock image: FILE - This combination of undated photos provided by the Gwinnett County Police Department shows Master Police Officer Robert McDonald, left, and Sgt. 920-727-1700. Swim, jog, walk, and exercise in water without the stress gravity has on your body. Since Channel 2 started looking into this story in April, Master Spas has reached out to every person who complained to the BBB that they were owed money or a hot tub andhas successfully resolved those issues. 800-860-7727 HaveFun Spa is a Thai massage therapist located in No. I videoed the whole visit. All warranty repairs include replacement parts and labor. Since Primo closed its doors, the man has not been able to get answers from owner Vince Primo or former office manager Kelsea Smallwood on the whereabouts of his swim spa or the money. Ideal for fitness enthusiasts and therapy seekers. All rights reserved. boca pointe country club membership fees elements of blog and structure July 7, 2022. jeep grand cherokee rims 20 inch. So, I was very pleased. Master Spas mercenary sales representative contracted for the weekend event and paid on commission did not give accurate, true, real and unbiased information as assumed. At Hot Tubs Inc., we don't just offer the best hot tubs on the market; we're also experts in hot tubs and swim spas. Copyright 2023 Click2Houston.com is managed by Graham Digital and published by Graham Media Group, a division of Graham Holdings. Fort Wayne Indiana, Equity Financial Management Group, subsidiary Of Global Trust Corporation, Sweepstakes scam Global Lottery ripoff Vancover British Columbia, Master Spas ripoff never recieved hottub then charged account anyway Bohemia New York, Master Spas - Island Leisure Of Long Island ripoff Bohemia New York, Master Spas Of Long Island has extremely poor customer service. I'm also specifically trying to decide if the Twilight series is worth the extra cash over the Clarity line. Three months after we got it, the jets popped off, stuff was leaking. We hated waiting that long, but the people at Atlas Spas were exceptional. Inspired by nature, our water filtration system utilizes copper and zinc to purify water so that it is crystal clear and fresh. The EcoPur Charge system uses copper and zinc to purify the water and filter out dirt and microorganisms. We're so thrilled to hear that you and your family are enjoying your TS 8.25. I bought my Master Spa Twilight Series 8.2 hot tub at a local hot tub expo where they toted up to 60%. Master Spas has a good selection of hot tubs and spas, particularly in the entry- and mid-level price range, which makes it our top pick for affordable models for those looking for a little indulgence on a budget. Shop all models, or narrow your search using the brand, size and price filters, to find hot tubs that fit your criteria. We just looked at it and said that was the one we wanted. Why you can trust Top Ten Reviews Hot Tubs. Primo Hot Tubs and Spas was a dealer for Master Spas, out of Indiana. It's been leaking since we got it. Use our tool to discover your new hot tub. Cleaning your Master Spas filters every month involves a few steps: To drain a Master Spas hot tub, locate the drain assembly behind the tub skirt panel and remove the cap. Designed with premium features for exceptional hydrotherapy. All I can say is WOW! Come by and see us. I figured they were gonna be comparable in terms of price but it was more marketing behind those products versus the actual experience. One man had a $25,000 swim spa on consignment with Primo Hot Tubs and Spas. Theres no upfront costing on the website, but the guide prices are also helpful in navigating the many different options available. Current owners can also request service using the online service request form. It's been a great addition. Bohemia New York, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. View and Download Master Spas LEGEND LSX700 owner's manual online. I was happy with the purchase process until we bought the spa. You can be assured that our selection of Master Spa Legend Series parts, Master Spa Legend Series Control Panels and other replacement parts are of the highest quality! The Wisconsin Department of Justice has filed legal action against a firm that sells spas at Wisconsin State Fair Park, alleging the firm failed to tell customers . have had experience with this particular dealer and I was very happy with the people who came out and took away the old one and installed the new one. The customer has hired an attorney to help get his property back. No contact after submitted for warranty. I was told it would cost me $200 to have the scratches removed as it was a difficult move to get the tub placed where I wanted it. Contact the company to explore different hot tub options and find local Master Spas dealers. The largest spas, seating up to 7 persons, are the HL 7.5 and HL 8.5. I am a long time hot tub owner and have lots of experience with different systems and different tubs. He is dissolving his business. However, the full Master Spas range just doesnt boast the same numbers of high-end hot tubs as some of the other brands weve reviewed across the best hot tubs (opens in new tab). Any hot tub labeled with five dollars falls into the luxury price range, whereas one to two dollars signals an entry-level hot tub. Advertisers above have met our Get Brochure. Creating your dream backyard oasis should be simple. We're trying to stay active and healthy. If you're an existing owner and have not done so already, please register your product to better assist us in supporting you. I call back and leave voice mail for them to call me back, they didn't. Call #17 September 4, 2008 I call Infinity Spas and spoke with David. Consumers want to see how a business took care of business. You can find contact information for your local hot tub dealer using our dealer locator. Compare the features of all Master Spas hot tubs. It was a display model at the dealership from which we bought it, so we didn't have to pay any extra shipping. 1 review of Master Spas of Toronto "TERRIBLE HOT TUB PERFORMANCE AND SERVICE BY MASTER SPAS I purchased a Premium Micheal Phelps self-cleaning hot tub from Master Spas for my family that was delivered in JULY 2020. Share. Propulsion swim spas with a powerful, smooth current. First of all, the so called spa expo is a joke and false advertising. Creates a deep and wide current of pure water flow with virtually no turbulence. From the start, the circulation pump was bad. The adjoining hot tub features ergonomic seating and adjustable jets that target your pressure points to promote relaxation and recovery for your body and mind. Find the perfect hot tub or spa for your home today! Master Spas provides hot tub owners with nationwide customer support through independent dealers, contract service centers and factory support. Visit our corporate site (opens in new tab). Cookie Notice I went to the dealership today and bought some additional chemicals to maintain it, so we're thoroughly enjoying it. Refining your search to only include the models that meet your size and budget is an excellent place to begin your hot tub buying journey. Master Spas mid-range spa series is the Healthy Living Hot Tub line. Quality construction and innovative Please know we have reached out to your dealer to let them know of the oversite in communication. He Overcharges on supplies and does follow through or respond to voice mail. (* denotes a required field.) I wanted a lounge chair and it's a six-person tub. Spring of 2013- Noticed the water level kept dropping. Thats super nice. ", "I had back surgery and needed a low-impact workout and a way to strengthen my core. There are 9 models : The HL 616 and HL 624 each sit up to 3 persons. They had the audacity to try to charge us for the -- we told them right off the get-go, "This is a faulty product and we want it off the property. I didn't do enough research. We want your experience to be as relaxing as possible. Master Spas uses its EcoPur Charge Filtration and Ozone systems in all hot tubs, with optional upgrades to its Mast3rPur System and QuietFlo Water Care System, except in the Clarity line. LEGEND SERIES. Then, I decided to drive three hours up north. They left the molded wood. Well you've come to the right place! Thank you so much for the feedback! You may be able to trade in your used hot tub or get financing to pay for a new one. It worked out well. Upon receipt, I discovered they did not fit. Shop By Price $$$$$ $$$$ $$$ $$ $ See All; Shop By Size; 1-3 Adults; 4-5 Adults; 6-8 Adults . The more special features you opt for, the more you can expect to pay out on your new tub too. Oct 20 2018. Tues - Sat 10am-7pm. From the start, the circulation pump was bad. 8008607727. The guy replaced those wrong so we had to put them on. Nearly 200 of Master Spas' top dealers from across the globe, along with special guest Michael Phelps, converged for the company's Dealer Meeting and to mark the retirement of founder Bob Lauter. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The jets are also uneven. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to those . The Nonslip, Comfort Floor System prevents slips and provides a comfortable, cushioned surface. Master Spas' EcoPur Charge filter only needs to be removed and rinsed before being placed back. Applies magnetic therapy to pressure points on the neck and back. The clips came off. Master Spas sold or offered for sale portable electric spas in California, during the time period of July 2015 to July 2017. So its great because it does help. The representatives answered all my questions and they were very helpful. Corporate Advocacy Business Remediation and Customer Satisfaction Program. designs make Master Spas hot tubs I had a couple issues when I first got it, but the dealer responded very quickly and sent a person in my house. Old school hot tub. Kitomba Salon & Spa Software 1,295 followers 2w Report this post Report Report. The Judge overseeing this case is Hendee, Chad A. Those are a hundred each. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Come be part of creating a clean, modern and thriving California. Wondering if a report is missing? A man who was punched and kicked in the head by the two Atlanta-area police officers during a traffic stop nearly five years ago has reached a settlement with the . I love that you can control the flow of water and direction of the jets. Call #16 September 2, 2008 I call Infinity Spas I was on hold a long time and then was cut off. The Bluetooth system which was an add on, has no tuner feature and only works if you have a mobile device within 10 feet of the tub. The company is owned by Brandon and Kelsea Smallwood. we 've had are lsx for 2 weeks and so far its been awsome . The Hotel Resonance Taipei, Tapestry Collection by Hilton is a luxury hotel in Taipei with a spa and fitness centre. My 8.2 hot tub from Master Spas is well-engineered and well-thought out on how it was put together. Spa was under warranty and was repaired, Great! PDC Hot Tubs and Swim Spas has become one of the best hot tub brands in the market today. Corporate Advocacy Program: How to repair your business reputation. Several affordable models. The Commission's investigation process identified Master Spas manufacturing and offering for sale portable electric spas not tested prior to being certified to the Appliance Efficiency Database (Database). I use the spa every day. And this has been going on since we bought it over five years ago. Also the Spa kept shutting down. Their advanced hydrotherapy features are also a huge benefit. Its a life changer. Life was cool before but with it, it is now great. This means that you can take a soak without worrying about disturbing any neighbors. strict standards for business conduct. Currently, "at least 800 lots" have been constructed already and 400 more are in the process of being . Whether you want to save or indulge, youre likely to find something that piques your interest and fits your budget among the 21 hot tub models and four collections. 2138 W Wisconsin Ave Appleton, WI 54914-3115. Relax. Roomy and comfortable, this hot tub is recognized for its jet power and seating versatility including a contoured lounger. First Name*. But its weird because once you get online, youre dealing with national MasterSpas and not the local company. How do I know I can trust these reviews about Master Spas? Master Spas has excellent quality. We got the Twilight series. Master Spas is a manufacturer of spas and related products, and we stand behind every product we produce pursuant to . NY 10036. I did my research online and I heard a lot of great things about Master Spas and Artesian's. The manufacturer's line has four series of hot tubs, each of which contains multiple models. The reps did a good job, and the spa has everything I wanted. Its something that the kids look forward to, the nights when we do go in the hot tub, and then more so even when we have friends over. Price Range: $$ to . We're thoroughly pleased with what we purchased and we would not do anything differently if we had to do it over again. Literally every other sentence out of the sales guy's mouth was a lie. Michael Bongiovanni in their official portraits. So, if Im spending extra $50 a month on my electric bill for a few months, that's very well worth it. Creating your dream backyard oasis should be simple. Master Spas does not recommend you winterize the hot tub. I'm going to be filing a complaint about that because it wasn't explained ahead of time to us and I'm very disappointed. This kind of defeats the purpose of a Bluetooth system when you have to constantly leave your device on the side of the tub so the system can work. Does anyone have any experience with either of these. Master Spas Dealer - Primo Hot Tubs and Swim Spas - Closing It's Doors Texas based Primo Hot Tubs and Swim Spas has got their customers "hot" and not in a good way. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Relax with massaging spa jets in the perfect water temperature, year-round. Energy-efficient and built exclusively in the US, Master Spas hot tubs have the technology and design standard that youd expect from hot tubs built in a US factory. Request pricing online. Become a Member Contact The Inn & Club: 904-273-7716.Membership. It's probably the best that you can get. When you're gonna spend the amount that you spend, you wanna be very content with it. A stylish, modern approach to relaxation and wellness. I got a TS 8.25 from Master Spas. Its easy to do. With so many options, finding the perfect hot tub can feel overwhelming. We can't use it, obviously. So far, the heater and all jets have worked perfectly. By HDK, March 21, 2007 in Portable Hot Tubs & Spas. the USA, Visit the Michael Phelps Signature Swim Spas website. Dimensions 231" x 94" x 60" (587 cm x 239 cm x 153 cm) Gallons 2,325 (8,801 L) Jets 45. Anytime we had a question, we just go to YouTube and they have a video for every single thing to do. Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages, Equity Financial Management Group - Global Trust Corporation, Master Spas - Island Leisure Of Long Island. Creating your dream backyard oasis should be simple. I can swim day or night, and I love the water. Sun 12-5. It measures 7'10" by 7'10" but only seats 5--a size which normally would seat 6-7. Whether by designing your perfect backyard outdoor oasis or your ultimate games room, let our knowledgeable staff provide solutions that will comfort and pamper you. With the Master Spas range of ultra-therapeutic hot tubs and swim spas, it is. Next, the the fall set in I went out on the fist morning of frost to see how my cover was sealing. Each tub comes standard with a MasterForce Bio-Magnetic Therapy seat and a StressRelief Neck and Shoulder Seat. I was motivated too, so it helped, but he did his job very well. In January, the Houston office started receiving complaints that Primo was months late delivering the tubs customers had paid for. This case started as an internal tip from California Energy Commission (Commission) staff. The installation of my spa was easy to schedule. Page 40 Press the "jets 3" button once to turn pump 3 on or off. Water purification system to remove microorganisms and heavy metals. Master Spas said it will expand its warehousing . We have no LED lights. The size of the tub as well as the lighting are great. Our electricity and water bill has been off the charts. I'm looking at purchasing a hot tub for the first time and am having a hard time finding unbiased information about spas in genera. The reps from Master Spas were very good. Master Spa Hot Tub Filters. The list is updated frequently, so check . Also an editor for a luxury travel magazine, she is fascinated with the digital sphere and how it helps to inform and inspire people to get the most out of their lives. Master Spas offers several accessories to customize your hot tub. com How to Measure a replacement Spa Cover. Master Spas called the company's downfall the result of "poor management.". This hot tub is like no other I have ever been in. At the same time I added on their weekly service plan to ensure the hot tub water was kept clean. I bought a hot tub from Master spas during a Expo in ***** ** on Sept 22 2022. . Master Spas invested $15.3 million in 2019, building a new 166,000-square-foot swim spa factory and expanding the acrylic spa factory. There are four luxury hot tubs in their MP Legend Range, named after the 23-time Olympic gold medalist Michael Phelps. Spa was delivered in May, 2010. The price for each model depends on your location. This case was filed in Marquette County Courts, Marquette County Circuit Court located in Fond du Lac, Wisconsin. Atlas is a good representative for Master Spas. If you paid Primo Spas for service or for a spa that you have not received, call (713) 561-2522. Again? All business will get complaints. The Mast3rPur system combines this filter with ozone and UV-C light sanitation as well. With their tagline Americas finest hot tubs, the Master Spas hot tubs set standards high from the very start. The Master Spas LSX is an awesome tub! At Master Spas, we understand that your hot tub or swim spa has to meet your unique needs. I went and tested Master Spas and I could tell the difference. Its hot tubs are less customizable, but the combination swim spas and hot tubs let you relax or exercise. Who's crazy enough to start this website? That factor alone might be worth the extra money and peace of mind if you have any problems with your unit later but you are still going to pay from $8,000 to $14,000 for a basic, well-made hot tub, and if you start adding extras like stereos, extra jets, or LCD screens, the cost will increase. To work out whether Master Spas specializes in entry-level or premium and luxury tubs, you only have to filter their 21 hot tub models into the different price ranges. I was inquiring about suction covers which would fit my 2008 hot tub. With the Master Spas range of ultra-therapeutic hot tubs hot tubs and swim spas, it is. After seeing the contract closer it said +/- 16 weeks. Spring 2011- the heater went bad. It has wonderful accessories that can allow me to get total fitness. It makes our utility bill go up in the winter though. 800 bucks a set. 8.25 from Premium Wholesale at a travelling Expo show they had and I absolutely love it! It's awesome, but right now, we are having terrible withdrawal pains. 75, Section 2, Hankou St, Wanhua District, Taipei City, TW . They haven't reimbursed us.
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