Your item was not described accurately to the point that it can be determined that you misrepresented it to the customer. If a user wants to message you, they can do so through the Depop messaging platform, in which your email address is not displayed. Once you understand how it works and what to sell on Depop, you can start listing on the app. When photographing, try to stay away from artificial lighting and opt for natural lighting whenever possible. 6. They can set up their profiles to function as digital storefronts, listing their items accompanied by pictures, descriptions, and price. This is how you refund a buyer paying with depop payments: Depop states that its required to have an active card (debit or credit) attached to your account to use this refund method. Use it as an opportunity to make a good first impression. So as you can imagine there needs to be several methods of doing this. If you're going to offer free shipping, leave the price field at zero, then tap the right-hand corner of your screen. On Depop, a common issue for sellers is that customers request a return. These stipulations state that your customer can open a return request up to 180 days from the transaction date if the item seems to be not as described. Your item was described and shown accurately. Heres a step-by-step instruction that will teach you how to set up the account the right way and make your first sale. Posted at 17:29h . Depop works to protect its users privacy, and they respect the fact that some users may not be comfortable giving out personal information such as their phone number. Edit your shipping address. This is why scammers and hackers are also rampant in the app. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Further reading: Depop Review: Should You Sell On Depop? The 10% fee is not a listing fee nor a subscription fee from Depop. You can elevate your selling on various marketplaces and shopping platforms like Poshmark, Depop, Mercari, and more! 9 min read. After the payment has been confirmed, they will message the seller asking to change the shipping address elsewhere. Courtesy of Depop. bilda ord av omkastade bokstver svenska. The orders need to be shipped to the customers address on the Depop receipt. Depop exists among a plethora of other resell, e-commerce and shopping platforms such as Etsy and Poshmark. Depop uses a square format, so it is pertinent that you take pictures that will work within that frame. Here are signs sellers should look out for to spot a scammer. You can sign up using either the Depop app or through depop.com. Since it covers a variety of areas, you'll probably still want to use it even if you move. and our PRAYING ON DEPOP's DOWNFALL, Make money to buy new-to-you ones. For example, if you have a social media account like Facebook or Twitter, you should be able to change your username directly on the platform. How you refund a buyer on depop really depends on what method they used to purchase your item. Designer. Then, in the profile page, click on the gear icon to access your settings. Decline any offers asking to pay directly to your bank account or PayPal. Following the above advice should help to keep the shipping process straightforward and hassle-free. Giving your buyers a choice of options can help them feel in control of the purchase so they can pay for the one they want and know what to expect. It can act as your 24/7 virtual assistant with a human-like activity to avoid account restrictions or being stuck in share jail. Add up to four photos and one video. First, launch the Depop app on your device and login using your credentials. If sending from the US, avoid marking packages as gift instead of merchandise its illegal and can result in a fine. Your email address will not be published. After you go through the steps of formally issuing a return on the platform, arranging the return is the next step. Additionally, your number may be used for marketing purposes like to receive notifications about exclusive events and offers, or to receive customer support if you ever have any issues. There are over 100 million items listed on Depop, with 90% of users aged 26 and under. Depop is a London-based peer-to-peer marketplace for pre-owned and vintage clothing, accessories and shoes. Depop - Start Selling Menswear More Turn clothes into cash Sell clothes. However, it is also good to use stock photos if you have them. Darlene has experience teaching college courses, writing technology-related articles, and working hands-on in the technology field. Some buyers may also lose interest and confidence in buying the item. Both of these will help you develop interesting and helpful social media content. Now that you understand the basics, you can follow our top tips for Depop shipping to ensure the process is as smooth as possible. How to do your own shipping: Depop sellers are free to arrange shipping independently. T he price of the item will be sent to your PayPal From there, Depop will take our 10% and the cost of the label in the same charge. The more sizes you have, the more people will be able to buy from you. We recommend using Depop payments to avoid losing the Paypal fee and ensuring you have Depops Seller Protection. How you refund a buyer on depop really depends on what method they used to purchase . There are 3 options to choose from. Have you accidentally listed a single listing on two separate marketplaces? Got some unique designer dresses at the back of your closet? When your customer receives your product, you can impress them in the following ways: Now that you have an idea of how to sell on Depop, lets discuss what has a good sell-through and can be quickly moved off your hands. Whenever possible, try to use light or pale backdrops. You want to make your customer feel excited when they get their items, and it will be precisely what they are hoping for. Weve outlined exactly how to ship on Depop in the following blog post. When you sign up for an account, you will be asked to create a username, but this username is used to log into your account and will be visible to other users. FUCK DEPOP, this new payment update is incomprehensible. There are times when you have no sale, then the next day you get ten. Depop does not show your email address. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[580,400],'remodelormove_com-medrectangle-3','ezslot_2',155,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-medrectangle-3-0');Settings can be found on the Depop app by clicking the profile icon at the bottom of the page. However, whether you choose Depop Payments or PayPal, you always need to issue a refund from the original transaction to a buyer. Use 5 relevant hashtags for every item. Why Depop? Find the Summary page on your PayPal account. Our community comes first. Review this advice before adding listings to your store and deciding on your shipping fees. You are not permitted to purchase or sell anything that is illegal where you live (even if that item is specified on the official list as being permitted). Free Courses Preview / Show Details. Take up to four photos. You can view ourwebsiteor have a chat with us throughMessenger. Sign up now with a 3-day money-back guarantee! In this way, you can ensure your product and income are protected. I used to be super wary about posting info online but just care less with each year that passes lol and with my address I did worry a little that someone could use it against me but that reminder helps. This will take you to your profile page, where you should see the Settings icon at the top left of the screen. Overall the goal in our tips listed below is for you to be as transparent as possible regarding the item details. The shipping cost is $3 and is covered by the seller. Tap "Who Pays?" Ensure that the background is neutral, light and clean, so nothing is distracting. In this article, we will discuss everything you need to know about selling successfully on Depop, from setting up an eye-catching account to applying best-selling practices. Or a few casual basics youd rather swap for cash? So refund through Paypal (if they paid through Paypal) and youll have to fill out a form showing the refund in order to get the Depop fees back. Here's our in-depth guide to how shipping works on Depop. If you want to change your profile photo, press the blue circle with a pen in it. By listing your address, you are potentially exposing yourself to identity theft, fraud, and other malicious activity. The massive benefit of accurate listing descriptions is that they set your buyers expectations. If you received a private message asking to communicate on Instagram, WhatsApp, and other channels. You can create listings right from your phone using the free app. Make sure to edit your photos and reduce the brightness, contrast, and saturation to bring out the perfect colors of your item. In addition, you want the customers to see the item as clearly as possible, including the print, the fabric, the quality, and any flaws. Every sale made in our global fashion marketplace has to be sent to the relevant customer. All direct payments, prohibited items, meet-ups, and trades outside Depop exclude you from benefiting from the seller protection. The Depop Seller Protection states that the seller must ship the sold item to the address indicated in their sales receipt. Do they have a profile picture of themselves? It also helps to keep Depop a safe and secure place to buy and sell items. As young as 13 years old can register in Depop, make an account and start buying or selling. Under "Your Depop Address" you'll be able to enter a new URL. Parcel2Go and Parcel Force are ideal for larger parcels in the UK. 2. Depop started as an online marketplace for buying and selling clothing. Depop is an online marketplace for buying and selling used clothing and other secondhand goods. Trainers. I am interested in your items, please message me at w h a t s a p p @username1234 thanks!" The marketplace has a massive audience that you can capitalize on to find buyers for your items pretty straightforwardly. can depop buyers see your address. While this is still its primary use, Depop now allows sellers to sell other items as well. This includes your physical address, full name, phone number, and any other identifying information. OneShop is a financial technology company, not a bank. The best listings answer the following questions your customers may have: Besides being a great space to find buyers for your items, Depop Seller Protection is a valuable aspect of using the platform. The best way to determine if the person you are dealing with is legit and trustworthy is deal only within the app because if they are not, you will get refunded. Printing a Depop shipping label is quick and easy. With all these precautions, how can sellers ensure safe transactions inside Depop? Keep in mind that you only have to refund the buyer in two situations. You have two options. Do they have photos? Upload them on Depop today. It's most widely known for being an online thrift shop where buyers can find second-hand fashion at an affordable price. Untracked parcels give you no guarantee on the current status of the shipping plus they are not covered under Depop's or PayPal's Seller Protection policy. As a seller, you must be wary and be equipped with the knowledge to prevent these dishonest people from taking advantage of your products and money. If youre going to offer free shipping, consider: Increasing product price to include shipping costs, Offering free shipping on items with higher profit margins, Using free shipping as a promotional tool. When you follow the policies Depop has set out to be qualified to receive protection, it will come in useful in situations like refunds or other disputes. It was originally started as a place to buy and sell clothes, like Poshmark or other online thrift stores - and while . For some more detailed information on Depop shipping, check out thedetailed shipping guide. These labels are for first-class shipping for sizes XS, S and M. For L and XL labels, and includes insurance coverage for items up to $100. Here are some of the most common scams sellers should watch out for. Scroll through this comprehensive guide and youll be much more knowledgeable. Most would probably not waste their time scamming people for small purchases or anything less than $20. On Depop, aesthetics are a crucial selling factor. As a seller, you are always responsible for shipping the item once it's sold. While Depop's security is upgrading and innovating continuously, scammers are still finding ways to scam Depop users. For instance, having clear and accurate descriptions will help with the Search Engine Optimization (SEO) aspects of your listing. Images are a big part of why people buy from Depop, we emphasize this in our guide on increasing sales on depop. When shipping internationally, make sure you: Work out the cost by weight and destination, Have a clear policy on international shipping. Your bio is often one of the first things potential buyers see about your shop. However, this can lead to many mistakes in pricing, which will hurt your business and discourage buyers from purchasing from you. Use tracking on your items, so you have proof of confirmation for shipping and delivery. For Premier accounts, there is a 3.5% transaction fee that is charged on all sales. If the seller sends the item to a different address, they will lose the seller protection. Save my name, email, and website in this browser for the next time I comment. This can confuse buyers. This article has been viewed 33,578 times. It is a great method to expand the reach of your brand. So include a shipping estimate in your listing, based on the size of the item (including packaging). All rights reserved. You can mention things like: Here is a great example of how to write an engaging and useful product description. Perhaps add a thank-you note or a fun freebie. For more tips, read this guide on how to write the most effective Depop bio. Tap the bag icon. UPS is a good option for international shipping. The more satisfied your customers are the fewer issues. In addition, the United States has a PayPal transaction fee of 3.49% plus $0.49 (keep in mind that PayPal can adjust these fees at its discretion). You can only change your username once every 30 days. You will see a menu where you should select . Additionally, if a product is currently being sold by another seller on Depop, look up related listings. If you have chosen to use your real name on your Depop profile, then it will be visible to anyone who visits your profile page. You can add or remove fields such as Location, Bio and Social Media links, and edit your description. If you are a Depop seller from the U.S., you have two shipping options to arrange the shipping of your sold items. When youve selected the courier you want to use, check two things before handing the package over. Find and click on the Transaction Details button, Click on the Issue a refund button that you will find on the Transaction Details page, Ensure that the refund is completed before exited out of the page. The shopping app includes tools such as the shopping bag, which provides information on shipping costs. Depop does not have subscription or listing fees but they charge a 10% flat rate on every item sold. So, you not only want to have high-quality, accurate photos for marketing purposes, but it will help to limit the number of return requests that come in. Since it covers a variety of areas, you'll probably still want to use it even if you move. The list of things you cant sell on Depop is solely meant to be a reference. There are over 100 million items listed on Depop, with 90% of users aged 26 and under. Another critical component of selling is pricing. This makes a lot of sense because you will have the ability to refund the buyers who paid through Depop Payments even when your overall balance is low. Your email address will not be published. If you want to optimize your approach further to sell fast on Depop, read this Depop article to learn which type of mens and womens clothing sells best during different seasons. Depop is a popular app used by people worldwide looking for bargains on fashion or electronics they like or need. Rebecca Heilweil is a reporter at Vox covering emerging technology, artificial intelligence, and the supply chain. Secondhand clothing, shoes and accessories are generally the most popular products on Depop. Depop shipping fees will vary depending on what youre selling and where the item is being sent to. They should also check the sellers profile to make sure they have a good rating and look for any comments that may indicate they are not trustworthy. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'remodelormove_com-leader-4','ezslot_23',166,'0','0'])};__ez_fad_position('div-gpt-ad-remodelormove_com-leader-4-0');This means that all sellers need to provide personal information and ID, allowing the company to charge a 3.5% processing fee. However, although using the platform is simple, it does not mean that you as a seller can ignore putting effort in to run your business efficiently. PayPal transaction fees also include buyer and seller protection against fraud and scams. FAQs will be removed. One of the most common ways scammers deceive their victims is by sending them private messages saying they are interested in your item. When that fails, a return may be requested. Follow these steps to link your PayPal account to Depop: Depop Payments allows buyers to pay for things on Depop using Apple Pay, Google Pay, and credit/debit cards. Try it today, register for free, and see the difference OneShop provides to your reselling business. Every brand, style, color, size and texture are welcome. For starters, here is the step by step guide on how to generate your shipping labels: The prices are subject to changes depending on the courier, but here are the estimated prices: Before posting and pricing your items, you must also consider other Depop selling fees and PayPal transaction costs.
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