Call us anytime at 800.645.4328 with your questions or click the link below for the Contact Us form. We value your privacy. Oil & Propane Delivery, Heating, Cooling, Plumbing, Questions and Answers about Petro Home Services CEO | Indeed.com Start of main content Petro Home Services 50 3.0 Write a review Snapshot Why Join Us 181 Reviews 175 Salaries 91 Jobs 48 Q&A Interviews Photos Want to work here? They arrived on time and performed great. The British use petrol to refer to the U.S. gas. I am told someone will have to call me to do this. They have been servicing our house for 20+ years. "Petro customer. Yes, Petro Home Services offers warranties. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. These acquisitions represent over 20,000 customers, with an annual volume of approximately 19 million gallons. Definition: Gasoline or petrol is a derivative product of crude oil/petroleum. Copyright 2022 Consumers Unified LLC. He was very professional and was able to asset the situation and solve it quick. Petro Service Limited is pleased to welcome K.W. Ran out of heating oil in new home on a Sunday in December. We offer everything from equipment installation, to repairs and replacements. Regards Petro Home Services Glenn S. Elite 2023 Bordentown, NJ 284 402 4186 2/1/2022 Stay away. *Some services may not be available in all areas. PERIOD. Services, Home & Commercial Services, Emergency Services. Petro sells you a worthless service contract. I was instead met with rude remarks and no solution. No, Petro Home Services does not offer eco-friendly accreditations. They need to improve their call-center service since it seems I'm always on hold for 15 minutes or more to call for service. It went great - repairman was courteous prompt and professional, It was a repair on an electric dryer that was under warranty, Petro did a very good job and arrived within their time window. 9 West Broad St., 3rd FloorStamford, CT 06902, 1000 Woodbury Road, Suite 110Woodbury, NY 11797. Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. October 19, 2004. Petro Home Services - Home He Service was taken care of quickly. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. This was the ceiling price we were quoted in summer 2022. It was an electrical connection that was causing my lack of heat. Why is Petro Oil So Expensive It all comes down to the plans that they are offering their customers actually. Customer Service Supervisor. They're reliable. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. Put $0 down on the latest energy-efficient systems. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. I am very happy I chose Petro Home Services. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. It was covered under my Service contract. It was explained that after the 12 month period if I had overpaid I would receive a credit and if I underpaid I would have a balance. 145 talking about this. Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. I was with them for 12 years. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Clear price gouging. First time home buyer, first time using oil boiler based baseboard heating. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB Business Profiles are subject to change at any time. When autocomplete results are available use up and down arrows to review and enter to select. expression. round. Our in-house factory trained technicians provide support 24 hours a day, every day. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. With over 100 years experience, we know how to keep you comfortable, safe and help you save on energy costs. They also charged me tax and i had to fight them on that. Petro Home Services insights Based on 122 survey responses Areas for improvement Overall satisfaction Sense of belonging Trust in colleagues Don't Trust Billing Clerk (Former Employee) - Remote - February 15, 2023 This company will hold your pay because the managers cannot tell the truth. We value your privacy. ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Enjoy reading our tips and recommendations. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. Great! A month later calls resume (in violation of TCPA regulations) now insisting I owe the $125 that I was credited as a new customer. I used Petro Heating and Air Conditioning Services to fix something. In our quest to provide next level service, we expanded our service offering in 2000 to include project management & construction capabilities and adding our Weights and Measures Accreditation in 2004. I left the company. No, Petro Home Services does not offer free project estimates. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Although I signed with them in November I had my first delivery 1-11-22. As of June 2007, the companys largest shareholders were Capital Research and Management Company (a Capital Group company), with 7.3%, and Barclays, with 4%. That's the Petro promise. BBB reports on known marketplace practices. Unsubscribe easily. Love that Petro has great people working for them. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Hence the high price. We're the only name you need to know for all your heating, cooling and other home comfort. Petro Home Services. I am an unhappy customer and I know I have choices and using this company is my worst choice. Its location on this page may change next time you visit. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. That's peace of mind. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. A discussion about the tax policy because it was a permanent fixture not a repair. Unsubscribe easily. However, the technician told her that without changing the fire assembly, they would not have heat or hot water. I lost my heat on Sunday November 20, 2022. I wasn't even a customer of theirs yet, but called them at 8:30am on that Sunday morning, spoke to a real person, and had oil by noon. We have service plans, equipment installation and repair services to meet your needs. They are definitely over priced even when you're locked into a contract with them. Petro Home Services accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available. Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. The company delivered oil even though there was lots of snow. I signed up for oil delivery in December as a new customer. When autocomplete results are available use up and down arrows to review and enter to select. They don't cover items that are expensive and break. I am very confused given I was put on a payment plan that was meant to cover a year. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Petro has always been dependable. This company tells you everything that makes one feel using this company will be the right choice. This business is in an industry that may require professional licensing, bonding or registration. Founded 1903 With Angi since July 2012 We're America's #1 local home heating oil and total home comfort services provider (heating, cooling, plumbing, chimney). While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. Pending the start of renovation, the existing CAC works, except for the compressor unit outside. Talking with the customer rep her best response was their oil is SUPERIOR than most company. Find your local office: See what services and offers are available in your area. 2023 Petro Home Services. I have to give a star and giving this company one is is way too much. Boiler serviced Corroded pipe repaired etc. Home Services in Phoenix, AZ. It is now 7:01 PM and I am still waiting for them to show up. All backed by around-the-clock 11/27/2018. With over 100 years of experience covering the Northeast from Massachusetts to Maryland and Virginia, Petro is a full-service heating and home services provider that keeps customers warm in the winter, cool in the summer and save on energy costs all year Exceeded my expectations! Thats the Petro promise. All Rights Reserved. Stewart (Tech #756) was great! This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. International Association of Better Business Bureaus. fix it quickly, which we really appreciated with outside temperatures so low. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). They took the money right out of my bank account and I never heard back on a delivery date, so I called 3 days later and the women on the phone conveniently says "Oh youre scheduled for today," my delivery came and my tank was at 1/4. In November 2017, J.A. Established in 1958 in Winnipeg, MB, J.A. Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. K.W. Through its wholly owned Petro subsidiary, Star is the nations largest retail distributor of home heating oil, serving approximately 385,000 customers in the Northeast and Mid-Atlantic. This is a multi-location business. They are a higher price than anyone else. Service Technician. There was a secondary leak and they claimed it was my structure and i said i did not have a leak until you installed the toilet and we had a dispute over that. Regards, Petro Home Services. Maybe I need a better home address. When autocomplete results are available use up and down arrows to review and enter to select. Who is the owner of the PetroChina gas pipeline? Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. Customer Reviews are not used in the calculation of BBB Rating. Who is the CEO of Petro home services? Their parent company, Petro is rated an F on the BBB. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Share Your Design Ideas, New JerseysMurphy Defends $10 Billion Rainy Day Fund as States Economy Slows, What Led to Europes Deadliest Train Crash in a Decade, This Week in Crypto: Ukraine War, Marathon Digital, FTX. They had aThe combined purchase price of the distributorships was $18.6 million. I am on my 3rd day with no heat or hot water with pneumonia. Just got oil delivery. Technician was knowledgeable and thorough. eugene P. Got a new house and inherit the name of the heating oil provider from a sticker on the burner. Called for service at 7:30 Monday morning. No, Petro Home Services does not offer a senior discount. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. Received a home heating oil delivery by Petro on 12/21/2022, priced at $6.16/gallon. Would be there on Tuesday, cancelled again. keeping your home up-to-date and in top-notch condition. Additionally, HollyFrontier owns Petro-Canada Lubricants Inc. whose Mississauga, Ontario facility produces 15,600 . I called 800-645-4328 but not working number. DON'T USE Petro. I have no hesitation using them again. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. There are many local companies out there does that. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Indoor air quality: our team can install the latest indoor air quality systems in your current HVAC system to help you breathe healthier, cleaner air at home. Ownership of Petro 49, Inc. has shifted to Dale and Carol Lindsey's son Kurt, and to their grandsons Matthew and Kristopher who are involved in leadership positions in the company. They came same day in a few hours. They called at 2:30, said they had one stop before me and would be here around 3:30. I was told what the payment would be based on what I had used in oil the previous year. Our experts make it their mission to understand your home and the people in it. Maspeth, NY 30d+. A's across the board. 6 Who are the largest shareholders of Petro Canada? (800) 645-4328 Want a quote from this business? Petro Home Services | We're America's #1 local home heating oil and total comfort services provider. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Established in 1970, the St. Albert based company specializes in the installation and maintenance of petroleum equipment throughout northern Alberta. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Talked to them on the phone (twice). They were competitive in cost and did an excellent job. I opted to do a payment plan where I would make monthly payments across 12 months rather than pay after delivery. I use and would recommend them to anyone. Mrs. Tonya Bloom, Accounting Manager Additional Contact Information Fax Numbers (410) 238-4080 Primary Fax (410) 563-8475 Other Fax (410) 838-1600 Other Fax (410) 355-9284 Other Fax Phone Numbers. Petro also owns Meenan, Champion and Griffith. Get buying tips about Utility Companies delivered to your inbox. I want replace that first (so I can have CAC working until renovations begin), and then replace the other parts of the system in the house when the renovation is underway. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather I ask to get out even before a delivery was made and they hold you at ransom for $400 in order to get out. You wait up to an hour to talk to anyone on the phone. BBB Business Profiles generally cover a three-year reporting period. We have a business with several properties. Petro Home Services. Well its now been 24 hours later and several phones later with no email with my receipt. PETRO OIL YOU ARE NON TRUSTWORTHY.. Need to file a complaint? Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Star Gas Partners, L.P. Put $0 down on the latest energy-efficient systems. Petroservice is a service, distribution, installation and construction company in the petroleum and fluid handling industry, headquartered in Saint John, New Brunswick. are looking for before you even pick up the phone. Do all research and the reviews you are seeing is all real. Air conditioning services and equipment to keep you cool. My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. I emailed to the email address appeared on the new customer solicitation letter. Petro = petroleum gasoline. Well start sending you the news you need delivered straight to you. They are always professional. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. It went well. I called the office (another terrible experience because the wait lines to talk to someone are so long, every I wind up being a callback) and they said the technicians were 3 towns away. I received a bill that was too high, I know that the oil is expensive, but raising the price of the oil from 4.30 to 6.79 is ridiculous. In February 2019, we continued our expansion into western Canada with the acquisition of Edmonton Pump Service Ltd. 7 Where are the petrol stations owned by Shell? History. And that's the Petro promise. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Well guide you through the process. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Couldn't ask for more. Given the high prices of oil this year I certainly would still have owed after a year but even with future deliveries I would have owed at least half the amount (my first payment was january so I would have made another seven payments).Upset that the terms I signed up under were different and was left having to pay two thousand dollars at a time i would have expected to be paying only a monthly payment, I asked to cancel my account. He arrived at the expected time and spent time performing the necessary jobs for this tune up. Get oil when you need them without contract. Thinking this must be a mistake I call Petro and am told that all payment plans end at that time and that 12 month payment plans are not issued beyond October. In every single instance, we were misled by customer service representatives who dismissed our concerns, and were promised call-backs from managers who never reached out, and having our calls disconnected after more than twenty minutes on hold. heating & air conditioning/hvac, heating oil companies. However, oil kept leaking from the boiler since his "repair" 3 months ago. They are constantly breaking appointments, One appointment was from 8-12. BEWARE. STAMFORD, CT (October 18, 2000) -- Star Gas Partners, L.P. ("Star") (NYSE:SGU, SGH), a diversified home energy distributor and services provider specializing in heating oil, propane, electricity and natural gas, announced today that it has purchased or signed contracts to purchase seven propane and heating oil distributorships over the past three and one-half months. Unsubscribe at any time. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Fixed everything, explained how to use system. With over 100 years of experience, Petro provides home heating oil, propane, air conditioning, generators, and chimney maintenance to East Coast customers All Rights Reserved. Home heating oil equipment and services to help you save. Who are the largest shareholders of Petro Canada? Petro has installed a new furnace and hot water heater over the last couple of years. Put $0 down on the latest energy-efficient systems. Stay away from Petro. Petro Home Services is Americas #1 home heating oil and total comfort services provider. the service person was prompt-called before arriving, professional and clean, came on time - work was completed on time - price seemed a little higher then most others but stuck with them because they have been my oil company for 20 plus yrs, I have my oil service contract with petro - they also did work for me such as : 1. replaced my central ac condenser 2. new hot water tank was also installed. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. 1.0. BBB Business Profiles may not be reproduced for sales or promotional purposes. In August 2009, Petro-Canada merged with Suncor Energy, with Suncor shareholders receiving approximately 60 percent ownership of the combined company and Petro-Canada shareholders receiving approximately 40 percent. Company said definitely in 2 days and broke that also. They are very reliable and prompt when there is a problem. Unacceptable. Don't renew your contract with Petro. They continue to deliver oil AFTER our account has been on HOLD for NO DELIVERIES for over a YEAR!! Petroleum Services Ltd. joined the Petroservice team in August 2019. Petro Holdings, Inc. operates as a holding company. The finished basement smell terrible as well. PETRO HOME SERVICES - 63 Reviews - 141 Knight St, Warwick, Rhode Island - Heating & Air Conditioning/HVAC - Phone Number - Yelp Petro Home Services 63 reviews Claimed Heating & Air Conditioning/HVAC, Propane Edit Open Open 24 hours See hours Write a review Add photo Photos & videos See all 4 photos About the Business I had to call every time to get it. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co Find your local office: See what services and offers are available in your area. They called at 2 and said they couldn't make it. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. If you arent able to find the information you are looking for, dont hesitate to call a Petro Home Services home heating professional at 888.735.5651 or request a call. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Included risks and uncertainties are the effects of the weather on the Company's financial results, competitive and propane and heating oil pricing pressures and other factors impacting the propane and home heating oil distribution industries. BBB is here to help. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. The pipeline is owned and operated by PetroChina WestEast Gas Pipeline Company, a subsidiary of PetroChina. He is also pleasant, helpful and willing to answer questions. I have not heard from him yet. Jeff Woosnam They charge way too much for contract (start at $99 then increase by $100 each year) and does not cover much. I ordered oil on January 25th 2022 100 gallons for $325. TERRIBLE!!! Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. After I received my oil I checked my tank and I was only at a 1/2. What are the three principles of cultural humility? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. Get a Quote BBB Rating & Accreditation B Accredited Since: 11/1/1975 Years in Business: 76 Customer Reviews are not used in the calculation of BBB. Automatic delivery (which they seem to do as soon as there is a reason to run the price up, needed or not). Will never do business with them again. We are commonly referred to as Petroservice, our registered business name. Punctual arrival, no-nonsense work, and good cleanup after. Petroleum Services Ltd. joined the Petroservice team in August 2019. Love their staff. And that's the Petro promise. We use cookies to ensure that we give you the best experience on our website. When did Petro Canada merge with Suncor Energy? Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. A link has directed you to this review. Petro Home Services | Home Heating Oil, Propane, and AC Services. Snaps (money) on the petro(l) (gasoline). In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. Find your local office: See what services and offers are available in your area. For more information about reviews on ConsumerAffairs.com please visit our Founded 1903 With Angi since July 2012. Thank you, you have successfully subscribed to our newsletter! I would never use them in the future. There was no cost, we have a contract with them. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. K.W. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. Our educations resources are focused on home services, including generators, safety tips, indoor air quality, and more to improve your lifestyle. The Company, through its subsidiaries, distributes home heating oil, gasoline, and diesel fuel, as well as produces oil and gas. Petro Home Services shares common values with our partner Habitat for Humanity as were both committed to helping families feel safe and more comfortable in their homes, said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. Disclaimer. indoor air quality, and more to improve your lifestyle. I've been happy with them. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Petro Holdings, Inc. operates as a holding company. Where are the petrol stations owned by Shell? Total repair was diagnosed and fixed quickly. Our experts make it their mission to understand your home and the people in it. Put $0 down on the latest energy-efficient systems. Need to find a different location? Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million.
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